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Acer Aspire 4715Z hang during system shutdown or restart with Windows XP Pro
 

Acer Aspire 4715Z

  • Processor: Intel Pentium Dual Core T2370 1.73GHz
  • RAM: 512MB DDR2-667Mhz
  • Graphics Processor: Intel GL960
  • Screen: 14.1 XGA CrystalBrite LCD Wide
  • Info: 802.11 b/g WLAN,
  • 120GB HDD
  • 8X DVDRW
  • 56K Modem
  • 10/100 LAN,
  • Webcam,
  • 2.6kg

 

OS : Microsoft Windows XP Pro

Symptom

It will hang during shutdown or when restarting the unit.

It will NEVER turn off.

Need to hold the power button for 5 seconds to force the Notebook to shut down.

Solution

Uninstall the Acer CrystalEye webcam driver

Cause

The Acer CrystalEye webcam Vista driver is not compatible with Window XP

Related Article

Windows XP on Acer Aspire 4715z

Acer Aspire 4715Z XP Pro Driver

 
   


 

 


 

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